small company BIG SERVICE

About Us

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Gates insurance has been a true partner supporting the growth of our business and have always provided innovative, cost effective products to meet our every changing insurance needs. I strongly recommend them for either your personal and business insurance requirements.

From the most basic inquiry to managing a claim, Gates Insurance has always provided us with attentive and rapidly responsive service for our every need.

Mark Vardy has been able to provide insurance counseling and advice for my company, for myself personally, as well as my clients. Mark is very knowledgeable in his profession and is a pleasure to work with as well. A great community supporter, Mark and Gates Insurance is always supporting the communities’ needs from park beautification projects to a yearly food drive. I am glad to call him a friend and would highly recommend using his services at Gates Insurance.


-- Paul Dixon
-- Safeguard Property Management & Services Inc.

12 years ago, we arrived from the UK to live in Nova Scotia. We were looked for some time for auto and home insurance and then we got lucky and found Gates Insurance Agency Ltd. Gates Insurance epitomizes integrity, energy and hard work in every detail of their business.

We have been a loyal customer for 12 years now. They always take time to explain insurance so that you understand exactly what you are buying and what your options are which, in turn helped us make the best decision that fit our needs.

Customer service and customer satisfaction should be their motto. They certainly deliver those qualities for sure. We therefore intend to remain with them for the foreseeable future. Thank you, Gates Insurance, for that personal touch


-- John & Yvonne Andrews
-- Truro, NS

Our names are Jonathan and Caralee Lloy and we operate Lloyoll Custom Building, a detail oriented and growing family business.

Before meeting Mark and his team at Gates, our impression of the insurance industry was of a nameless and cumbersome entity, required by law and there to be used if things really went wrong. Mark and his team showed us how adaptable the Industry is and what it can do for us under the direction of a Broker who takes the time to truly understand our business and our family.

Our business continues to grow and change but some things stay the same; namely our attention to detail and customer service orientation. We grow with confidence and change with our market knowing that Mark and his Team at Gates Insurance are keeping pace. We appreciate the personal touch Mark and his Team supply. Face to face briefings and updates empower us to make decisions that align with our values and protect our interests.

Thank-You Gates Insurance!

We value your approach to customer service and identify with your business philosophy. You bring Big-Market competitive costing to our Small-Town business.


-- Jonathan & Caralee Lloy
-- Lloyoll Custom Building Limited.

Our Services


Home

Home is the place where you can be yourself. Gates Insurance safeguards your home with great coverage and practical advice. We’re unique in providing a free home inspection to spot hazards that could cause a loss.


Your choice of an insurance broker matters.

Why?

When dealing with an independent broker, like Gates Insurance Agency, you’re the client. We work for you, not an insurance company. It’s an important distinction when it comes to a claim. Gates’ staff of insurance navigators are there to provide expert guidance and empathy.

Gates also focuses on loss prevention.

How?

We understand that a home contains memories and sentimental belongings. In fact, your home may be so familiar and comfortable, it can be hard to see potential hazards. This could cause some brokers to deny your insurance claim. Gates free home inspection provides a fresh look at your property, for an added feeling of security.

What else is included in our “big service”? Our time. We handle paperwork that other brokers leave you to complete. We encourage questions. You’re better informed and reassured that Gates is a partner with your best interests in mind.

Auto

Gates Insurance is your auto insurance navigator. We take the hassle out of choosing insurance, with clear explanations, sound advice, and the best options to insure your primary vehicle--as well as RVs, motorcycles, or other vehicles you may own.


Check out the Gates Insurance online app. It’s convenient, and it’s just part of the “big service” we offer.

As an independent broker, Gates Insurance has relationships with several major insurance providers. We “shop for insurance” so you don’t have to. Gates’ specialized knowledge means we’ll find the best coverage and value. You save time and frustration looking for comparison quotes.

Insurance policies contain legal wording that can seem confusing. Gates’ staff of insurance navigators explain things clearly. You understand the coverage you’re receiving and what it will do for you.

Gates Insurance works for you, the client (not an insurance company). If you need to make a claim, it means you’ve been through a stressful event. Gates staff of insurance navigators reduce that stress by skillfully guiding you through the claims process.

Our online app is our newest feature. You can also reach us by phone, email, or in person. Our office location is convenient, too, at 9153 Commercial Street, New Minas.

Commercial

Gates Insurance provides commercial insurance to large and complex companies, small business, farms and non-profits. We’re also a business and understand the challenges affecting companies. Talk “business to business” with Gates Insurance.


As a business owner, you create your own success. Your company thrives largely because of your efforts and those of your employees.

Gates Insurance understands that. We’re an independent broker. We’ve worked hard and have built a solid reputation with our clients in the business community.

For more than two decades, Gates has selected coverage for businesses and organizations of all types and sizes. We also access the latest insurance industry research. That gives us a broad perspective, and insight into the kinds of issues affecting companies.

Innovation and change are constant, because businesses today are impacted by technology and world events. Your insurance coverage needs to anticipate that rapid change. As an independent broker, Gates has relationships with several major insurance providers. This gives us flexibility in the variety of insurance products we can offer.

Secure your thriving business and the effort you’ve put into it. Discuss your coverage needs with Gates Insurance Agency.

Our Affiliates


intact insurance logo
economical insurance logo
portage mutual insurance logo
travellers insurance logo


[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Mark Vardy

Chief Navigator

Mark Vardy is the owner of Gates Insurance Agency. Mark began working in the insurance industry in 2002. He joined Gates Insurance in 2004, and purchased the business from founder Paul Gates in 2012. As an insurance broker, Mark feels privileged to assist those who are facing difficult circumstances. He also recognizes that business owners have the ability to help the wider community. He and the Gates staff take part in or support many worthy causes. A yearly food drive and the Big Brothers/Big Sisters golf tournament, are two examples. Mark describes himself as a positive thinker, not letting fear or worry get in the way of life’s adventures. His background includes a year as a Rotary International exchange student, attending school in Germany. He’s since served for 15 years with the New Minas Rotary Club, and is currently Club President. He’s also on the Board of the Annapolis Valley Chamber of Commerce, engaged in community projects and economic development. Mark’s greatest satisfaction comes from being a Dad to son Hunter, who lives with his mother in Ontario, and younger children Cohen and Lola. Goldendoodle Kringle is a lively addition to the Vardy household. In his spare time, Mark enjoys music and playing guitar, golfing (not very well) and taking part in those “life adventures” through travel.

Mark Vardy

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Brian Haley

Personal Insurance Navigator

Brian has been an insurance professional since 2002, and began working at Gates Insurance in 2009. For Brian, the customer’s best interests are always top of mind. He triple-checks every policy to ensure that all needed endorsements and coverage are in place. Brian and his wife have three daughters, who, he comments, “thankfully look like their mother”. He’s also a grandpa to four girls and two boys. When not at work, Brian enjoys taking day trips, exploring all that Nova Scotia has to offer.

Brian Haley

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Sharri Russell

Personal Insurance Navigator

Sharri came to Gates Insurance in 2003, but has worked in the insurance industry since 1988. She is a proud mom to two daughters and is also owned by two cats! Sharri understands the necessity of protecting loved ones against unexpected life events. She takes time to educate customers about the value of insurance, so that they can make informed decisions. In her spare time, Sharri is an avid gardener. Expect outstanding service from this “down to earth” insurance professional!

Sharri Russell

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Brooke Melvin

Business Insurance Navigator

Brooke was attending the Nova Scotia Community College in May 2014 when she began a 5 week internship at Gates Insurance. Things just “clicked” and Brooke became a full time Gates employee in June 2014. She works hard to build positive relationships and trust with her customers. Brooke coaches and plays soccer and enjoys 4 by 4 racing. Clients who are active and living life to the full can expect that Brooke will find insurance coverage that works for them.

Brooke Melvin

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Bonny Sawler

Business Insurance Navigator

Bonny started with Gates Insurance in May 2018 but has worked in the insurance industry since 2009. Her greatest satisfaction comes from meeting and helping all the interesting people who are her customers. Bonny has two adult children who have now left home, but her “nest” is not empty. She’s a “pet parent” to a handsome yellow Lab. When not walking the dog, Bonny reads and gardens.

Bonny Sawler

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Jan Buist

Team Resource Navigator

Since 2016 Jan has kept the Gates Insurance office running smoothly, so that each navigator can fully focus on their clients. Jan enjoys taking part in events like the K-ROCK food drive. She finds it rewarding to see community members reaching out to support each other. When Jan is not at work, she uses her management skills in a busy household that includes two preschool sons.

Jan Buist

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Scott Porter

Personal Insurance Navigator

After graduating from the business administration program at NSCC, Scott came to Gates Insurance on an internship—and stayed! He enjoys conducting property inspections. They provide a chance to meet people and see more of the beautiful Annapolis Valley. In his free time, Scott can often be found outdoors, mountain biking or photographing nature. His and his girlfriend care for two cats, a dog, and two horses.

Scott Porter

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Wade Tibbo

Business Insurance Navigator

Wade has recently rejoined Gates Insurance, after starting his insurance career with Gates in 2015. For Wade, one of the best aspects of his job is meeting the clients who are entrepreneurs. “They wake up every morning willing to do what it takes to grow their business, their community and themselves”. In his spare time, Wade is the VP for the Kentville Business Community. In the past, he served on the Board of the Rotary Club of Wolfville. A dog lover, Wade can be seen walking and hiking with Sirius, his two year old Labrador mix. At other times, Wade listens to music at the pub with family and friends, and watches General Hospital.

Wade Tibbo

Photos by Jaimie Corbin @ Phantom Effects
[email protected] Living Art Portraits by Jaimie Corbin @ Phantom Effects

Erin Banks

Client Navigator

Erin is Gates’ newest employee. She sets high standards for herself and is the friendly first impression that clients have of Gates Insurance. When at home Erin works on art projects and relaxes with yoga. She and her husband recently adopted a 10 year old pitbull. He loves to run and Erin says he is “just bursting with love” for everyone!

Erin Banks

Photos by Jaimie Corbin @ Phantom Effects